Privacy Policy

Last updated: 2025

At AutoAlt.app, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, API, browser extensions, and integrations.

Information We Collect

Personal Information

  • Email address (for account creation and communication)
  • Billing information (for paid subscriptions)
  • API keys and authentication tokens
  • Usage statistics and credit consumption

Image Data

  • Images submitted for alt text generation
  • Generated alt text descriptions
  • Image metadata and URLs
  • Processing history and timestamps

Technical Data

  • IP addresses
  • Browser type and version
  • Operating system information
  • Device information
  • Usage patterns and preferences

How We Use Your Information

Service Provision

  • Generate alt text for submitted images
  • Process API requests and manage credits
  • Authenticate users and maintain account security
  • Provide customer support and technical assistance

Service Improvement

  • Analyze usage patterns to improve our services
  • Debug technical issues and optimize performance
  • Develop new features and capabilities
  • Enhance the accuracy of alt text generation

Communication

  • Send important service updates and notifications
  • Respond to your inquiries and support requests
  • Provide information about new features or services
  • Send credit usage alerts and billing information

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your data:

  • All data is encrypted in transit using TLS
  • Secure storage of API keys and authentication tokens
  • Regular security audits and vulnerability assessments
  • Access controls and monitoring for all systems
  • Secure data centers with redundancy and backup systems

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

Account Information

Retained while your account is active and for a reasonable period after deletion for backup and legal purposes.

Image Data

Processed images are temporarily stored during generation and deleted within 24 hours. Generated alt text is retained in your processing history.

Usage Data

Retained for up to 12 months for analysis and service improvement purposes.

Your Rights

You have the following rights regarding your personal data:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Export your data
  • Withdraw consent for data processing

To exercise these rights, please contact us at privacy@autoalt.app

Third-Party Services

We use the following third-party services to provide our service:

  • GPT4o-mini for AI processing
  • Stripe for payment processing
  • AWS for hosting and storage
  • SendGrid for email communications

These services have their own privacy policies and handle your data in accordance with our agreements with them.

Cookie Policy

We use essential cookies to:

  • Maintain your session
  • Remember your preferences
  • Ensure security of our services
  • Process API requests

You can control cookie preferences through your browser settings.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new policy on this page
  • Updating the "Last updated" date
  • Sending an email notification for significant changes